Cornerstone Chiropractic Terms & Conditions
Effective Date: November 2026
These Terms and Conditions of Use ("Terms") govern access to and use of the Cornerstone Chiropractic website at https://www.cstonechiro.net/, including any content, functionality, services, client portals, mobile applications, emails, text messages, and other electronic communications offered by Cornerstone Chiropractic ("we," "us," or "our").
By accessing or using our website or related online services (collectively, the "Site"), you agree to these Terms and all applicable laws and regulations.
If you do not agree with these Terms, you should not access or use the Site.
Our Site and its contents, features, and functionality, including information, software, text, displays, images, video, audio, and design elements, are owned by Cornerstone Chiropractic, its licensors, or other authorized providers and may be protected by applicable intellectual property laws.
We reserve the right to withdraw or modify our Site, services, or materials at our discretion without prior notice, subject to applicable law.
We are not responsible for temporary interruptions or unavailability of the Site.
1. Use License
Permission to access and use our Site is granted as a limited, nonexclusive, revocable license and does not constitute a transfer of ownership or title.
When using our Site, you may not:
- Modify, copy, or reproduce Site materials except as expressly authorized.
- Use Site materials for unauthorized commercial purposes or public display.
- Attempt to decompile or reverse engineer software contained on or supporting the Site.
- Engage in unauthorized data mining, harvesting, scraping, or extraction.
- Remove copyright, trademark, or proprietary notices.
- Transfer or mirror Site materials to another person, entity, or server without authorization.
Your permission to access the Site may terminate automatically if you violate these restrictions. We may also restrict or terminate access as permitted by law.
User-Submitted Content
If our Site permits you to submit comments, feedback, images, videos, or other materials ("Content"), you represent that you have the necessary rights and permissions to submit such Content.
For Content intentionally submitted for public display, you grant Cornerstone Chiropractic a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, and display that Content in connection with our Site and services, subject to applicable law.
This provision does not authorize the public disclosure of confidential patient information or protected health information contrary to applicable privacy laws.
We reserve the right to remove publicly submitted Content that violates these Terms or applicable law.
Prohibited Content and Activities
You agree not to use our Site, messaging features, or other Services to transmit, upload, or distribute:
- Unsolicited communications to recipients who have not consented or for whom you lack lawful authorization.
- Content that infringes intellectual property, privacy, confidentiality, or other legal rights.
- Illegal, threatening, harassing, defamatory, abusive, obscene, or otherwise unlawful material.
- False, deceptive, or intentionally misleading information.
- Malicious software, viruses, harmful code, or material intended to interfere with computer systems or services.
- Content or activities that violate applicable communications laws or the lawful requirements of service providers.
We may restrict access or remove prohibited materials as permitted by law.
2. Disclaimer
Our Site and its materials are provided on an "as is" and "as available" basis.
While Cornerstone Chiropractic makes reasonable efforts to maintain accurate and current information, we do not guarantee that all website content is complete, accurate, current, or free from errors.
We do not guarantee that files available through the Site will be free of viruses or other harmful components.
You are responsible for taking appropriate precautions when accessing or downloading materials from the internet.
To the extent permitted by applicable law, we disclaim warranties concerning the availability, accuracy, reliability, merchantability, fitness for a particular purpose, and noninfringement of Site materials and services.
Information available through our Site is provided for general informational purposes and is not intended to replace individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.
Nothing in these Terms limits rights or obligations that cannot lawfully be excluded.
3. Limitation of Liability
To the fullest extent permitted by applicable law, Cornerstone Chiropractic, its affiliates, licensors, service providers, employees, officers, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from access to or use of the Site, related online services, or third-party websites.
This may include loss of data, business interruption, lost profits, or other damages associated with website interruptions, technical errors, or unavailable online services.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including any applicable obligations arising from healthcare services, professional responsibilities, or patient rights.
4. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Cornerstone Chiropractic, its affiliates, licensors, service providers, officers, employees, and agents from claims, liabilities, damages, losses, costs, or expenses arising from your unlawful use of the Site or material violations of these Terms.
This provision does not apply where prohibited by law and does not limit rights or remedies available to patients under applicable healthcare laws.
5. Revisions and Errata
Materials appearing on our Site may include technical, typographical, photographic, or other errors.
We do not guarantee that all information is accurate, complete, or current.
Cornerstone Chiropractic may change or update Site materials at any time without prior notice.
We are not obligated to update every item of information immediately following a change in circumstances.
6. Links
Our Site may contain links to third-party websites or services.
Cornerstone Chiropractic does not control or assume responsibility for the content, availability, security, or privacy practices of independently operated third-party websites.
The inclusion of a link does not necessarily constitute endorsement or affiliation.
Accessing third-party websites is at your own discretion and risk.
7. Site Terms of Use Modifications
Cornerstone Chiropractic may revise these Terms periodically to reflect changes in our website, services, technologies, or applicable legal requirements.
Updated Terms will be posted on our Site with a revised effective date.
Continued use of the Site following the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.
Material changes to our SMS messaging program will be communicated when required by applicable law or messaging industry requirements.
8. Governing Law
These Terms and any claims relating to the use of our Site will be governed by the laws of the state in which Cornerstone Chiropractic maintains its principal business location, without regard to conflict-of-law principles, except where otherwise required by applicable law.
Nothing in this provision limits any rights or protections that cannot be waived under applicable consumer or healthcare laws.
9. Entire Agreement
These Terms, our Privacy Policy, and any other applicable notices or agreements constitute the agreement between you and Cornerstone Chiropractic concerning use of our Site and related online services.
They supersede prior understandings concerning those matters to the extent permitted by applicable law.
These Terms do not replace healthcare treatment agreements, patient consent documents, or other legally required healthcare notices and authorizations.
10. Mobile Messaging Terms & Conditions
Program Name
Cornerstone Chiropractic Messaging Notifications
Program Description
Cornerstone Chiropractic operates an SMS/text messaging program to communicate with patients who have provided consent to receive text messages.
Messages may include:
- Appointment reminders
- Appointment confirmations
- Appointment scheduling changes and updates
- Office notifications
- Responses to patient questions or inquiries
- Customer care and administrative communications related to services provided by Cornerstone Chiropractic
Cornerstone Chiropractic uses Herfert Software as a practice-management and patient communication technology provider.
Twilio provides SMS messaging transmission and delivery services.
Herfert Software and Twilio are technology service providers supporting the messaging program. Cornerstone Chiropractic is the business responsible for the program and its communications with patients.
Consent to Receive SMS Messages
By providing your mobile phone number and affirmatively opting in to receive SMS communications from Cornerstone Chiropractic, you consent to receive text messages related to the program described above.
Consent may be obtained through applicable patient registration, scheduling, or other authorized communication procedures.
Participation in the SMS messaging program is voluntary.
Consent to receive SMS messages is not a condition of purchasing services or receiving treatment.
Providing a telephone number alone does not automatically constitute consent to receive optional SMS communications.
Message Frequency
Message frequency varies.
The number of messages you receive depends on appointment activity, scheduling needs, communications initiated by you, and other relevant practice notifications.
Messages may be recurring while you remain enrolled in the program.
Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving SMS messages according to your wireless service plan.
Cornerstone Chiropractic does not control charges assessed by your mobile carrier.
Please contact your mobile carrier for additional information about your messaging plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any text message received from Cornerstone Chiropractic.
After opting out, you may receive a final confirmation message indicating that your request has been processed.
You will no longer receive messages through the applicable SMS program unless you subsequently provide consent to resume messaging.
Where supported, replying START may allow you to opt back into the messaging program.
You may also contact Cornerstone Chiropractic directly to request removal from the SMS messaging program.
Help and Support
Reply HELP to any SMS message received from Cornerstone Chiropractic for assistance.
You may also contact our office directly:
Cornerstone Chiropractic
Phone: (269) 383-2444
Email: cornerstonechiropracticcenter@gmail.com
Carrier Disclaimer
Carriers are not liable for any delayed or undelivered messages.
SMS delivery depends on wireless carrier availability, network connectivity, device compatibility, and other factors outside the direct control of Cornerstone Chiropractic.
We cannot guarantee that every message will be delivered immediately or successfully.
Patients should contact our office directly when timely communication is necessary.
Privacy and Mobile Information Protection
Cornerstone Chiropractic respects the privacy of patients participating in our SMS messaging program.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile phone numbers, SMS opt-in information, and SMS consent records will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with third parties for marketing or promotional purposes.
Information may be processed by service providers, including Herfert Software and Twilio, when necessary to operate and deliver communications on behalf of Cornerstone Chiropractic.
Such providers are not authorized to use SMS consent information for independent marketing or promotional purposes.
Personal information is handled in accordance with our Privacy Policy and applicable privacy requirements.
For further information about the collection, use, and protection of your information, please review our:
Changes to the SMS Program
Cornerstone Chiropractic may modify, suspend, or discontinue its SMS messaging program, subject to applicable law.
We may update these Mobile Messaging Terms to reflect changes in program features, messaging technology, carrier requirements, or applicable regulations.
Material changes will be communicated as required.
Continued participation in the program following applicable changes constitutes acceptance to the extent permitted by law.
Additional SMS Program Information
Participation in SMS messaging does not replace the need for patients to communicate directly with Cornerstone Chiropractic concerning urgent scheduling matters, medical concerns, or emergencies.
SMS messaging should not be used for emergency medical communications.
Patients should avoid submitting sensitive medical or financial information through ordinary text messages unless specifically instructed to use an approved secure communication method.
11. Healthcare Privacy and Patient Communications
Certain patient information maintained or processed by Cornerstone Chiropractic may qualify as protected health information under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Where applicable, protected health information is handled according to applicable healthcare privacy requirements and Cornerstone Chiropractic's separate Notice of Privacy Practices.
These Terms do not replace or modify legally required patient privacy rights, healthcare consent requirements, or treatment agreements.
For questions concerning patient records, medical information, or healthcare privacy practices, please contact our office directly.
12. Contact Information
Questions about these Terms, our website, or our SMS messaging services may be directed to:
Cornerstone Chiropractic
6126 Lovers Lane
Portage, MI 49002
Phone: (269) 383-2444
Email: cornerstonechiropracticcenter@gmail.com
Website: https://www.cstonechiro.net/
Related Policy: Cornerstone Chiropractic Privacy Policy
These Terms & Conditions apply to Cornerstone Chiropractic's website and related electronic communication services, including SMS messaging supported by Herfert Software and Twilio.
